CONTRACT SERVICES

Airline / Rail / Convenience / Retail / Corporate / Healthcare / Corrections / Co-Packing / Private Labeling

Contract Services

Providing centralized, nation-wide solutions while keeping with our trend conscious, healthy, out-of-the-box approach; we fill a void in the marketplace by offering fresh, high-quality, and trend-sensitive meal options to our clients. Ready to eat meals are a leading growth sector in the Canadian food market and our team works with our clients to find appropriate solutions for all their food service needs. Dedicated to producing fresh food backed by the importance of individuality amongst our clients, our flexibility and superior customer service has garnered the attention of many clients in their quest for valuable food service.

Offering a wide range of conveniently packaged sandwiches, salad, deli and cheese trays, snack boxes, parfaits, fresh and frozen entrées, and many more items in our own unique product line, we remain dedicated to developing new items to showcase. As one of the most diverse industries across the globe, we offer personalized services to each of our clients to meet all requirements in their food service plans. From special dietary restricted meals, portion controlling, daily changing menus, specialized packaging for safe storage and service, to private labeling and co-packing, we have the capabilities to deliver. We take price in developing menu items and specializing in scaling menus to mass production without compromising taste or quality at any step of the way.

What We Bring To the Plate

  • Working with major Canadian airlines and transportation companies we provide unique solutions for buy-on-board and business class meals.

  • Offering high-quality, restrictive diet sensitive meals to healthcare institutions.

  • Providing unique options for seamless, safe food service to correctional institutions.

  • Developing distinguishable choices to our convenience and retail clients for quick meal selection and easy purchases on-the-go.

  • Recipe and menu development to exact specifications for pre-developed recipe or packaging specifications for all co-packing clients.

  • Over 100+ developed and tested recipes ready for production of any size for private labelling solutions.

  • Experienced customer service team ready to take your visions to mass production.

Kimbel Flight Kitchen (K2)

Our Kimbel Fresh Facility operates daily under all guidelines of HACCP Compliancy. Conveniently located near Toronto Pearson International Airport, our facility operates in fully climate-controlled kitchen, production, warehousing and office areas.

Signet Frozen Meals Plant

Our Signet Frozen Meals Plant specializes in producing our frozen and special dietary meals. Built to federal standards, the facility is fully environmentally controlled to prepare our ready to eat foods suitable for all client needs.

Atlantic Production Facility

Newly renovated and operating with climate-controlled kitchen and production assembly areas, this location operates seamlessly to deliver daily. Working closely with our head office team this facility acts as a mirror image to our capabilities for all Atlantic operations.

Quality Assurance

Inspected regularly by Health Canada, along with our third-party food safety auditor, our production facilities across the GTA operate daily to meet the demand of our clients. We are proud to produce and deliver our products 365 days a year from our HACCP (Hazard Analysis Critical Control Points) Certified facilities.

Scarlett House Food Group is committed to food safety and ensures that each product manufactured complies with all Canadian food legislative requirements as well as the Quality & Safety Alliance for Inflight Services (QSAI) Programme. This commitment is evident through the implementation of HACCP based on food safety and quality programs, in line with internationally recognized Code Guidelines. Our Integrated Food Safety Programs give assurance that we can provide safe products to our customer and consumers as well as deliver consistently high-quality products and services. We are committed to continuous improvement, so our products consistently meet the evolving needs of our customers and legislation to maintain a competitive advantage.

We are committed to providing quality that satisfies our customers’ needs and expectations. They may be through timely delivery; providing the best value for cost; efficient and courteous service; or superior quality, and reliability. We achieve this through:

  • Understanding and responding to our customers’ needs and expectations
  • Improving the systems of production to generate continuing quality and productivity improvements
  • Developing a highly trained and motivated workforce with full accountability and responsibility
  • Establishing long-term relations with suppliers, and company food safety and quality objectives

Our in-house FSQA team is consistently monitoring, developing, and enhancing the standards to our Food Safety Program which also includes routine microbiological testing, traceability, product quality testing, and temperature tracking.